Broadband Speed Test: Are You Getting Your Plan Speed?
Enter your plan speed, run the test and see what share of it reaches you. Keep a log across the day and copy a ready summary for your provider if the speed stays low.
Broadband speed test and plan checker
This test will use up to 217 MB of data.
Standard is recommended for home broadband. Choose Data saver for a shorter test on metered data.
- 01 Ping
- 02 Download
- 03 Upload
- 04 Results
Ready. Press Start test to begin.
The test could not finish
- Connect with a LAN cable if you can, then press Start test above.
- Type your plan’s download and upload speed from your bill or the provider’s app in the boxes below, before or after the test.
- Read the share of your plan delivered, and repeat in the morning, afternoon and evening.
- If it stays low, copy the complaint summary further down and send it to your provider.
You are looking at a shared result
Someone shared this result. It was measured on their connection, not yours.
Press Start test to measure your own connection.
- Download How fast data reaches you from the test server, in megabits per second (Mbps). MB/s is the same speed in megabytes per second: 8 Mbps = 1 MB/s. — Mbps
- Upload How fast you can send data to the test server. It matters for video calls, sending files and cloud backups. — Mbps
- Latency Round-trip time of small HTTPS requests to the test server while your line is quiet: the median of about 20 requests, with the server’s own processing time removed. It is measured over HTTP, not with ICMP ping. — ms idle
- Jitter How much latency changes from one request to the next: the average difference between consecutive samples. Low jitter keeps calls and games smooth. — ms idle
Your line is faster than this test size can measure. A larger test size can measure it, but uses more data.
Speed over time
Download & upload · MbpsYour speed graph will appear here when the test starts.
Connection details & advanced metrics Loaded ping, jitter, server and data use
- Latency, download Latency measured while the download test was running. A large rise over idle latency is called bufferbloat and makes calls and games lag when someone downloads. — ms under load
- Latency, upload Latency measured while the upload test was running. Uploads often raise latency more than downloads on home routers. — ms under load
- Bufferbloat How much latency rises when your line is busy (the larger of the download and upload increase). A: under 30 ms, B: under 60 ms, C: under 150 ms, D: under 400 ms, F: 400 ms or more. –
- Packet loss Share of small UDP messages lost on the way to a relay server and back. It is shown only when a real UDP test can run; otherwise it says Not measured. Failed web requests are never counted as packet loss. — %
Test details
- Your IP address
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- Internet provider
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- Approximate location
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- Test server
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- Distance to server
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- Connection protocol
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- IPv6 available
- Not checked · Run the IPv6 test
- Connection type (browser estimate)
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- Data used
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- Test duration
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- Parallel connections
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- Test mode
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- Date and time
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Location and distance come from your IP address and are approximate. Your IP address is shown only to you and is never put in a share link.
What your connection is good for
These ratings use our own published limits, not any app maker’s. See Help for the numbers behind each one.
Your recent results
No saved results yet. Finished tests are kept here, in this browser only (last 50).
| Date | Download | Upload | Latency | Jitter | Server | Mode | Actions |
|---|
Your plan versus this test
- Download delivered The measured download speed as a share of your plan’s download speed. – Enter your plan and run a test
- Upload delivered The measured upload speed as a share of your plan’s upload speed. – Enter your plan and run a test
No result yet. The verdict uses our thresholds: 90% of the plan or more is close to plan, 70 to 89% is below plan, under 70% is well below.
| Measure | This test | TRAI benchmark | Compared |
|---|---|---|---|
| Latency Our idle latency is an HTTPS round trip from your browser. TRAI’s figure comes from the provider’s own network tests. | – | 50 ms or less | – |
| Jitter How much latency changed between requests during the idle part of this test. | – | 40 ms or less | – |
| Packet loss Shown only when this site can measure real UDP loss. Failed web requests are never counted as loss. | – | 1% or less | – |
TRAI’s benchmarks apply to providers’ own network measurements. Our figures come from your browser and are measured differently, so use this table as a guide, not as a regulatory measurement.
Your tests by time of day
Every finished test on this page is saved in this browser. Test at three or four different times, ideally on a cable, to see whether the speed drops when your area is busy.
| Time of day | Tests | Download | Upload | Latency | Share of plan |
|---|---|---|---|---|---|
| Morning (5:00–11:59) | 0 | – | – | – | – |
| Afternoon (12:00–16:59) | 0 | – | – | – | – |
| Evening (17:00–21:59) | 0 | – | – | – | – |
| Night (22:00–4:59) | 0 | – | – | – | – |
Values are medians of the saved tests in each period. No tests saved yet.
Complaint-ready summary
This text is built from your plan, your latest test and your saved tests. It never includes your IP address. Edit it if you like, then copy it into your provider’s app, chat or email.
How to read your result against your plan
The share of plan is the speed this test measured divided by the speed you pay for. It is the quickest way to see whether a fibre or broadband line is doing its job. Read it with the table below, which uses our thresholds.
| Share of plan | Verdict | What to do |
|---|---|---|
| 90% or more | Close to plan | Your line delivers what you pay for at this moment. |
| 70 to 89% | Below plan | Test again on a cable and at another time of day before you worry. |
| Under 70% | Well below plan | Check the cable and router, then build a log across the day for a complaint. |
A result marked “at least” stopped at the test’s data cap or time limit before the speed settled. On plans above about 60 Mbps choose Standard, and above about 200 Mbps choose Gigabit, or the share you see will be lower than the truth.
Latency and jitter are compared with TRAI’s fixed-broadband benchmarks: providers should keep latency at or below 50 ms, jitter at or below 40 ms and packet loss at or below 1% in their own network tests. The methods differ, though. TRAI’s latency is the median of one-way measurements that providers collect over a whole quarter, while ours is the round trip of about 20 HTTPS requests from your browser, made in a few seconds. So treat the comparison as a guide, not as a regulatory measurement, and one test as a snapshot, not a verdict on the provider.
What affects your broadband speed at home
Most “slow broadband” turns out to be something inside the home, so rule these out before you blame the line:
- Wi-Fi instead of cable. For the number closest to your plan speed, test once on a LAN cable. The YouTube Help Center also suggests a wired connection when streaming struggles. If only Wi-Fi is slow, compare Wi-Fi speed room by room.
- Where you measure. JioFiber users can run a router speed test in the JioHome app. If the router result is high and this test is low, the slowdown is in your Wi-Fi or device, not Jio’s line.
- The router and fibre box. Jio recommends restarting the JioFiber router once a month (Jio’s router restart tip). Airtel’s own checklist says to check that the yellow fibre patch cord sits firmly in the ONT, that the fibre cable has no sharp bends, and that the lights are steady green.
- Busy hours. A line that is fine in the morning and slow every evening points to congestion somewhere in the network. The time-of-day log above shows this pattern.
- Other devices. A smart TV streaming or a laptop syncing to the cloud shares the line. Pause them, or your result shows only what is left over.
If the connection drops now and then rather than being slow, one speed test will not catch it. Leave the stability test running to log drops over a few hours.
Is your provider giving you your plan speed?
One test cannot answer this, but a few wired tests at different times can. If the evening row in the log stays well below your plan while the morning row is close to it, the line is fine and the network gets busy. If every row is low on a cable, the problem is the connection itself.
Also look for the “typical” speed on your tariff. TRAI asks every provider to state one with each plan, and it measures that typical speed with at least three parallel connections and takes the 10th percentile, so it is a cautious figure, not the headline speed. See the TRAI Quality of Service regulations (2024).
If your wired result stays well below your plan at different times of day, send the saved results to your provider’s complaint centre. For an official record you can show your provider, also run TRAI MySpeed, the regulator’s own test.
Where to complain about slow broadband
Complaints go to your provider first; TRAI does not resolve individual complaints. Complain through the provider’s app, chat or customer care and keep the docket number. If it is not fixed in time, appeal to the provider’s Appellate Authority within 30 days, free of charge; TRAI’s appellate authority lookup lists the contact for each provider. The full route, with TRAI’s rules, is in Help: complaints in India.
Look for the “Customer Care” link on your provider’s homepage; TRAI directed providers in March 2026 to show one there. The official pages for common fixed-line providers are below (links only, because numbers change).
| Provider | Customer care | Escalation |
|---|---|---|
| Jio (JioFiber, JioAirFiber) | Jio contact page | TRAI appellate lookup |
| Airtel (Xstream Fiber) | Airtel contact page | “Appellate Authority” section on the same page |
| BSNL (Bharat Fiber) | BSNL contact and support page | “Register Feedback/Complaint” on the same page; TRAI appellate lookup |
| ACT Fibernet | ACT customer care page | Nodal Officer and Appellate Authority links on the same page |
| Excitel | Excitel contact page | Nodal and appellate contacts on the same page |
| Hathway | Hathway homepage (support links in the footer) | “Appellate” and “Nodal Officer - Subscribers” links in the footer |
| Tata Play Fiber | Tata Play Fiber contact page | Appellate contact on the same page |
| Spectra | Spectra contact page | TRAI appellate lookup |
Jio also offers a diagnostics check in the MyJio app, and Airtel customers can use the Airtel app. On an Airtel or Jio connection, the Jio speed test and Airtel speed test also confirm which network you are on.
How this test works
The test runs in your browser against Cloudflare’s nearest server, which the result names. It measures idle latency with about 20 small HTTPS requests, then downloads and uploads with one to four connections and reports the average after the parallel connections warm up. Standard uses at most 217 MB, Data saver 37 MB and Gigabit 876 MB; the exact amount appears after each test.
The share of plan is only as good as the connection you test on: Wi-Fi, an old laptop or a busy line at home all lower it, so a low share on Wi-Fi does not prove a fault in the line. The TRAI comparison is a guide, because TRAI’s benchmarks come from measurements made in a different way.
Your plan, results and log stay in this browser. The complaint summary is built on your device and includes no IP address. See the full method on the About page, and why different speed tests give different numbers.
Questions about broadband and fibre speed
I pay for a 100 Mbps plan. What should the test show?
On a 100 Mbps plan, a wired test at a quiet time should show 90 Mbps or more to count as close to plan by our thresholds. Over Wi-Fi, expect less, depending on distance and walls. Also compare with the “typical” speed on your tariff, which is the figure providers state for normal use.
Can this page compare Airtel Xstream Fiber and JioFiber?
This page does not rank providers, because it keeps no results from other people. It tells you how your own connection performs against your own plan. If a neighbour on another provider runs the test on a cable at the same time, you can compare the two results yourselves.
Why is a file download slower than my speed test?
A file download is usually a little slower than a speed test, because of protocol overhead and the limits of the server you download from. Download managers also show MB/s, which is Mbps divided by 8. A 1 GB file at 100 Mbps takes about 80 seconds at best.
How do I test JioFiber, AirFiber or other broadband speed for a TV?
Run the test on a phone or laptop on the same Wi-Fi, placed where the TV is, because many TV browsers are too old to run a modern speed test properly. If that spot is much slower than next to the router, the Wi-Fi there is weak; move the router or run a cable to the TV. This works the same for JioFiber, JioAirFiber and other broadband, and JioFiber users can compare with the router test in the JioHome app.